Send an email to RTC@mikeferry.com. Clients are unable to cancel their contract if they are still within their contract commitment.
Unfortunately, once in a while, a Coach and client simply do not work well together. If that happens, we ask you to contact Customer Service. We will transfer you to another Coach, however, MFO also reserves the right to deny a transfer request as multiple transfers will not allow you to develop any consistency with your Coach.
There are a minimum of 40 calls. As there are 52 weeks in the year, we allow 12 weeks for things like holidays (Christmas, Thanksgiving, Easter, etc), coach vacations (2 non-consecutive weeks), the assumption that you may take two 1-week vacations throughout the year, and of course, attending MFO Events.
Every Coaching Client is different ... if you are already doing business, we ask that you not stop doing what you are currently doing, however, gradually implement the Mike Ferry Sales System techniques that you will be learning. The Clients that experience the fastest results are the ones who come to every call prepared ... who do their homework ... who have questions for their Coach and simply participate!
When you sign up for Coaching, you are asked to complete a Placement Interview. This is a series of questions about you personally and about your business. This information is given to Mike and Sabrina. The Coach selection is made based on your answers and their knowledge of the Coaches. Our goal is to match a new client with the Coach we believe can help move them forward. Please be as accurate as you can when answering the questions in the Placement Interview. In the Placement Interview, we do ask if you have a specific Coach in mind that you would like to work with. If it is possible to match you with that Coach, we will. However, their schedules may be full or if based on the answers you provide in the Placement Interview, we believe it would not be a good fit, you will be assigned to a different Coach.